QUOTATIONS, PAYMENT AND PROJECT TERMS

1. Prodigy Technologies Ltd may provide Clients with initial estimates, otherwise referred to as quotations, for projects on request. The final project value may vary from the initial quotation if additions are requested to the original scope of work.
2. Prodigy Technologies Ltd will provide quotations in writing by email to Clients, Acceptance by a Client of a Prodigy Technologies Ltd quotation is subject to acceptance of our terms and conditions unless specifically agreed in writing between the Client and Prodigy Technologies Ltd to the contrary.
3. Prodigy Technologies Ltd standard payment terms are 7 days from the date of invoice.
4. New projects require a 60% upfront payment for the commencement of a project and the remaining 40% balance immediately the project is completed and online.
5. Prodigy Technologies Ltd reserves the right to increase their pricing in line with the market demand at any point in time.
6. Unless expressly agreed in writing to the contrary, Prodigy Technologies Ltd will not accept liability to the Client for unforeseen delays in completing a project.
7. In the event that there is a delay in the completion of a project, Prodigy Technologies Ltd will communicate such delays to the Client in writing via email.

MAINTENANCE AND SUPPORT

1. Fixes for newly built websites or applications need to be identified within a 14-day period from going live. If fixes are identified after this period and the client is not on a Maintenance agreement then a quotation will be issued to commence such fixes.
2. Prodigy Technologies Ltd cannot future-proof its services or products. Once a client has signed off on a project, the responsibility to maintain and update plugins and Themes used on the website or applications becomes the client’s responsibility unless a maintenance agreement has been signed with Prodigy Technologies Ltd which covers such incidents.
3. It should be noted however, that, maintenance does not mean “eyes on the website or applications” all the time and issues on the website or applications still need to be reported to Prodigy Technologies Ltd.
4. Hosting and website faults remain the responsibility of the hosting provider and do not fall under our maintenance agreement.
5. It should also be noted that maintenance agreement or contract with clients is not automatic. Both parties have to enter into a separate agreement at the completion of a project.

TERMINATION OF SERVICE

1. Cancellation of any service may be made at any time by providing Prodigy Technologies Ltd with a cancellation request 2 weeks in advance, in writing.
2. In the event of cancellation of a new project prior to the completion of the project, Prodigy Technologies Ltd reserves the right to pursue any of the following: (1) remove software, services or resources owned by us, (2) remove any created websites, apps, graphics, content, links or accounts and (or) (3) demand immediate payment of all outstanding fees owed us.

THIRD PARTY SERVICES

1. Prodigy Technologies Ltd will offer to Clients’ third-party services such as those offered by Paystack (a leading payment platform) etc, to enhance the performance of their websites or applications. Prodigy Technologies Ltd may include in quotations the setup and maintenance of such third-party services. Prodigy Technologies Ltd will not be liable to the Client for any interruption, non-performance, or cancellation of the provision by third parties of any such services.

WEB AND APP DEVELOPMENT TERMS AND CONDITIONS

1. All website or application contents (graphic design, images, audio, videos, texts and other basic setup contents) needs to be provided by the client within 2 weeks of payment of a deposit to commence a project. Should the client delay in providing Prodigy Technologies Ltd with the content required for the project, Prodigy Technologies Ltd reserves the right to renegotiate the cost of the project as well as the expected completion date.
2. Additional pages, images and revisions on projects above the scope of work agreed will attract additional charges.
3. There may be need for additional security enhancement or protection (such as patches, fixes or plugins) not discussed in the scope of the project which Prodigy Technologies Ltd feels expedient as the project is ongoing. Such will be communicated and additional fees may be requested if necessary.
4. The client agrees that all content provided by the client including articles, website wording, graphics and videos are owned by the client and are free of any copyright infringement. Prodigy Technologies Ltd will not be held liable for any copyright infringement arising from the use of such contents.
5. Prodigy Technologies Ltd makes every effort to take security precautions on our Clients websites or applications, this includes the relevant security plugins, patches or fixes which keeps its servers secure, wherever possible. However, we cannot guarantee the prevention of hacks, viruses or unexpected data deletion and cannot be held liable for any such damages as a result.
6. We cannot be held responsible for any websites or applications that have stopped working or have become faulty over time due to the website or application becoming “outdated”. Outdated websites or applications can be affected as a result of new browser software, outdated web code, etc. Prodigy Technologies Ltd cannot be expected to keep your website or application updated in every aspect without being contracted to do so. If such situation arises, the Client may need to have their website or application redeveloped at additional cost.
7. Clients should also take note that SMS and Email subscription purchased are exhaustible and therefore need to be renewed when necessary. When such happens, Prodigy Technologies Ltd will invoice for a new subscription.

HOSTING TERMS AND CONDITIONS

1. Prodigy Technologies Ltd will invoice for hosting and domain name purchase for a year only. It should be noted that renewals are on an annual basis. For websites hosted and maintained by Prodigy Technologies Ltd, we will invoice your renewal fees yearly. Similarly, we only invoice application submission and approval to Google playstore and Apple store for a year only, subsequent yearly renewals are at the expense of the client.
2. Prodigy Technologies Ltd will not be liable to the Client for any compensation in respect of any downtime that may occur with the hosting of their website or application.
3. Only if website or application maintenance is paid for, will Prodigy Technologies Ltd keep a backup of all Client website files.
4. Login details and passwords need to be kept confidential and secure. Prodigy Technologies Ltd will not be held accountable for email account/website hacks. We do not keep passwords on record and will subject any password request to security measures deemed sufficient to legitimize the request
5. Prodigy Technologies Ltd retain the right to display all designs as examples of their work in their respective portfolios and include their name as footnote in clients’ website.

COPYRIGHT

1. The source code of all website and applications including but not limited to the stored procedures, functions and triggers programmed into SQL databases remains the intellectual property of Prodigy Technologies Ltd until such time as payment is made in full by the client and may not be copied and used by any other party without the consent of Prodigy Technologies Ltd.
2. All Client logo images, images unique to the Client, (i.e. of their premises, workforce and their business), plus all written copy, belong to the Client and are covered under their copyright. Prodigy Technologies Ltd will not reuse Client’s written content or images without the express permission of the Client.
3. Prodigy Technologies Ltd will not be liable for any copyright infringements committed by the Client with regards to content provided for website or application development. The Client hereby agrees that all content submitted to Prodigy Technologies Ltd is original content and not copied off other websites.

BREACH

1. In the event that the Client does not pay an invoice within the time frame allocated in the invoice, then Prodigy Technologies Ltd has the right to suspend all further works for that Client until such time as payment is made in full.
2. In the event that a Client delays the progress of a project, then, Prodigy Technologies Ltd will be entitled to give 14 days’ written notice to the Client. If the Client does not satisfactorily remedy the cause(s) of the delay, within the 14-day notice period, then Prodigy Technologies Ltd will have the right to terminate the service. Prodigy Technologies Ltd will invoice the Client for the full value of works carried out to-date.